Insight

Chapter 13 - Bright Steps Faces The Families

Regulators investigated Bright Steps and HavenTrack.

Families were notified.

Devices were collected.

Data-retention practices were reviewed.

Civil claims followed.

Not every camera had been accessed improperly.

Not every employee was involved.

That mattered too.

Systems fail through specific decisions.

Blaming everyone makes accountability less precise, not more.

Nathan returned to Colorado for hearings.

Sophie and Emma met once at a park.

They both had matching rabbits.

Sophie named hers Bluebell.

Emma thought that was hilarious.

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The girls played for forty minutes without discussing surveillance, lawsuits, or dead mothers.

Exactly as children should.

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