Chapter 3 - Jonathan Whitworth Announces Radical Nationwide Store Policy Changes
Inside the executive boardroom at the Manhattan headquarters, Jonathan Whitworth stood before his regional managers.
The atmosphere was tense as executives in expensive suits reviewed the newly printed corporate compliance manual.
“Effective immediately, every Whitworth boutique across the United States will abolish dress-code profiling,” Jonathan announced.
A senior regional director named Arthur Vance raised his hand with a skeptical frown.
“Mr. Whitworth, our brand is built on exclusivity; welcoming unverified shoppers could damage our luxury image,” Arthur objected.
Jonathan slammed his palm flat against the mahogany table, silencing the room instantly.
“Exclusivity should never mean exclusion, Arthur,” Jonathan retorted, his voice echoing off the glass walls.
“My late wife built this company so that no person would ever feel humiliated inside our doors again.”
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“If any manager turns away a customer based on their appearance, they will be terminated on the spot.”
The executives exchanged uneasy glances, realizing the old era of elitist retail snobbery was officially dead.
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