Insight

Chapter 9 - The Staff Finally Speak

Once Emma’s identity became public, she expected employees to be angry.

Some were.

One server told her:

“You could’ve just asked us.”

Emma answered honestly.

“I did. Through management. I kept getting polished answers.”

Another said:

“So you came down here to spy?”

“Yes.”

That answer did not make everyone happy.

Emma apologized for the secrecy.

Then she held a voluntary staff meeting without Victor.

People talked.

A bartender brought copies of missing tip statements.

A banquet captain had screenshots.

A dishwasher described event nights when supervisors ordered hourly workers to clock out before cleanup.

None of those issues came from Richard alone.

Bellamy had internal problems.

Emma’s ownership did not make the restaurant automatically good.

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That was the point of going undercover.

She needed to know what the building felt like to people without her last name.

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